Rethink Business Models Innovative operational, business and organizational models will be required to improve competitive advantage and customer experience. Experience-centric models will engage data, automation [RPA] and Artificial Intelligence [AI] to sense what the customer needs; it will then provide timely and the right experience for the customer. To effectively do this, businesses must use the right tools, skillsets and build effective technology partnerships. Go Digital – Digital initiatives IDC predicts that by 2023, 50% of midsize companies will consider digital transactions and communication critical to their business. The right investment in technology and skillsets will improve productivity, efficiency, innovation. It is important to alignRead More →

Small and Medium-sized businesses continue to be regular targets of cyberattacks. These threats are getting more progressively complex and determined since hackers and cybercriminals see some businesses as vulnerable and an easy target. The most common cyber-attacks businesses experience is: Phishing Phishing is a cybercrime wherein targets are reached by email, uses disguised email as a weapon. The goal is to fool the email recipient into believing that the message is something they need or want, acting as a legitimate institution to draw individuals into providing sensitive data such as personally identifiable information, banking and credit card details, and passwords. The types of phishing attacksRead More →

Cyber Security: Risk Assessment, Best Practices  With the evolution of technology, the risk of cyber threat has grown exponentially both in sophistication and complexity. Since cyber attacks impact businesses of all sizes, it is but critical for CEOs, CFOs, and CIOs to stay informed about cyber security and take concerted efforts to deal with the menace. Here is a compilation of best practices to manage the threat from cyber risk. This should help you better manage risks and bolster cyber threat awareness. Security experts can provide insight into current threats and ever-increasing technological and operational challenges. Organisations may need guidance on : Bolster action planRead More →

Robotic Process Automation and Intelligent Automation are definitely relevant for large Enterprises; Are they relevant for SMEs? SME Mindset For SMEs in Dubai, technology spending is often considered as an expense and newer technology solutions in such scenarios is considered a gamble. Market situation sometimes gets management to prioritise reducing costs, missing good opportunities for new technology that can provide good returns to be considered as an investment. SME’s typically have fewer employees – less bureaucracy and can move faster. A few key employees can make things happen. Exploring new technologies early on opens up new possibilities and gets those moving forward to study theRead More →

Small and Medium Size Enterprises contribute 47% of Dubai’s GDP according to study published by government agency Dubai SME & Dubai Statistics Center. SAP Business One gives you a highly functional ERP system that’s low cost, easy to implement, requires little training and customization & fits comfortably into the business model. It’s designed specifically for SMEs – SAP Business One is not the shortened version of SAP ERP limited by scope. It’s designed from the ground level to meet the particular business needs of SMEs. A product by SAP who is a worldwide leader in Business Applications. SAP undoubtedly dominates enterprise business applications worldwide. ThereRead More →

Dresser Inc, a Multinational Company, provides a wide range of technology, products, and services used for developing energy and natural resources. Dresser Inc was acquired by General Electric in October 2010. Pinnacle has been providing extensive support to Dresser / GE for the past 8 years for Orion ERP Implementation and development support. Pinnacle has recently completed the Integration between Oracle Applications R11i E Business Suite and Orion Application. In addition, a Cloud solution has been implemented. Pinnacle installed Oracle database in the cloud; used Citrix solution, automated the backup and recovery of Oracle database; deployed and scheduled the program to integrate Oracle Applications R11i ERead More →

Pinnacle provides for education of children in Remote Villages in South India, under the Purna Shiksha ( initiative. The best of wealth is Education. There is no age for getting education, we are all teachers and we are all students throughout our life. Education is for all strata of society whether poor or rich, whether in village, town or city in any part of the world. PURNA SHIKSHA endeavors to bring up the standard of education not only on the academic front but to contribute holistic development. The objective is to complement the present education system and the Governmental Aid for infrastructure in order toRead More →

Rajeswary Foundation is a charitable organization established in 2007 located in Jagathy, Thiruvananthapuram, Kerala, India. The Foundation provides palliative care service. It includes compassionate and comprehensive care for the terminally ill and their families. Rajeswary Foundation is the joint effort of more than 1000 volunteers drawn from various sections of the society. The foundation intends to spread its message of unconditional love and unflinching concern amidst the affected section that comprises patients as well as their family members. Nothing can be more satisfying for the palliative care volunteer than bringing cheer into the lives of the hapless patients. Pinnacle supports the terminally ill patients byRead More →

Amal Al Redha from Dubai Cares presenting a token of appreciation to Pinnacle CEO George K Thomas   Here is a unique social initiative by StorIT, along with Pinnacle, EMW and Spusht, aiming to bring together the regional IT fraternity a common social goal. This year, we have teamed up to Adopt a Primary School in Western Nepal. Dubai Cares seeks to increase access to quality primary education and adult literacy in the Far Western Region of Nepal. The project will improve the infrastructure of primary school classrooms and provide a safe and sanitary area for children to learn and for teachers to teach. ItRead More →

Aswasa Bhavan means a home of comfort. It is a registered institution with State (Kerala and Tamil Nadu) and Central Government of India. This a home for the Rehabilitation of prisoners children – one is located at Theny in Tamil Nadu and one at Pampady, Kerala. When a father or mother is in jail, their children suffer not because of their fault. There is no one look after or to give them shelter – they miss their education and care. They may be misled and engage in crimes. Here arises the importance of Aswasa Bhavan. Started in 1987, Aswasa Bhavan provides them maximum care and education. At present, thereRead More →