Robotic Process Automation in healthcare services UAE will bring about a revolution . RPA is designed to automate complex tasks for medical professionals and improve their efficiency in providing better medical services. With RPA, a healthcare facility can easily automate query tasks with regard to financial and accounts, electronic health record, and payment personnel letter, with an aim to reduce the workload of healthcare workers and promote patient interaction. RPA tools promise to take up manual tasks and manage and process internal & external information exchanges, thus helping improve productivity, reduce costs, and increase operational efficiency.
RPA Use Cases in Healthcare
1. Claims processing
With a reliable automation anywhere partner, healthcare professionals can easily manage claims, which is otherwise a time-consuming task prone to error. One error can cause incorrect processing of claims, calling for a rejection due to non-compliance with regulations. RPA is designed to automatically extract defined and undefined data. The robotic process automation UAE is also programmed to update the system and simplify the process of claims application.
2. Patient appointment scheduling
Patient registration appointment is not an easy task since it involves data collection of patient’s health records, history, insurance details, and social security. RPA tools can come in handy and easily automate data collection and processing. The automation tool can scan the patient data to generate a report to be sent to the referral manager for appointment confirmation.
Besides, they can help patients choose the best appointment time based on diagnosis and doctor availability. The tool can also help the patient determine the time and slots of doctor’s availability.