IT SUPPORT & OUTSOURCING COMPANY IN DUBAI
RELIABLE AND RESPONSIVE IT SUPPORT SERVICES TO KEEP YOUR SYSTEMS RUNNING SMOOTHLY AND YOUR BUSINESS THRIVING
IT OUTSOURCING COMPANY IN DUBAI, UAE
QUICK IT SUPPORT SERVICES IN DUBAI. OUR IT HELPDESK SERVICES ARE OPEN 24/7
We are a IT support Outsourcing company in Dubai with 20 years of experience in providing quality IT support services to different businesses in Dubai, UAE. Over our years of experience and IT support in Dubai, we’ve ensured that our clients have trusted and continued availing our service of providing quality IT Support services in Dubai. Thus, this outsourcing company in UAE have managed to earn the name of being a committed IT service company providing support consultants in Dubai. We also offer 24/7 IT Helpdesk services for issues that need to be addressed instantly.
We are an experienced IT helpdesk support and outsourcing company based in Dubai. Our successful infrastructure outsourcing enables us to provide IT helpdesk support services to clients in Dubai.
Outsource your company to Pinnacle IT services and gain the benefits of availing quality IT support services in Dubai. As one of the leading IT service companies in Dubai, you can expect IT support and helpdesk services through annual, adaptive support and IT maintenance company contracts in Dubai. These will include regular onsite visits, remote IT support on-demand assistance, disaster planning and recovery as well as rapid response capabilities. We are currently one of the best infrastructure outsourcing companies in Dubai offering 24/7 remote monitoring and support services.
OUR IT SUPPORT SERVICES IN DUBAI IN A NUTSHELL
Remote Monitoring and Support: 24/7 remote monitoring of the critical IT environment and remote support to respond to safeguard your investments, address issues, and ensure no critical system downtime.
Annual Maintenance and Support Contracts: Customized service contracts to suit your requirements including onsite, remote, rapid response, and incident based services.
Managed IT Services: Outsource IT Management/Helpdesk and resources (long and short term)
Extended Warranty for your IT Equipment in Dubai: Enhanced cover for critical IT equipment.
Consultancy Services: Requirement Analysis, Network Design, RFQ creation, ISP service offerings, IT security audit, IT staffing, IT infrastructure setup and relocation, and training
“SAP Business One has facilitated both our ease of doing business and financial reporting.”
Pinnacle
2018-08-12T12:41:02+04:00
Mr. Ravi Hirisave
CFO, H-Energy Middle East Group
https://pinnacledxb.com/testimonials/ravi-hirisave/
“Pinnacle’s offer of SAP Business One was extremely cost effective compared to other solutions available in the market.”
Pinnacle
2018-08-12T12:42:06+04:00
Mr. Sandeep Potkar
CFO, Dubai Green Fund Investments LLC
https://pinnacledxb.com/testimonials/sandeep-potkar/
“IT Infrastructure of EMI Music Arabia is outsourced and managed by Pinnacle Computer Systems since 2004. Our experience with Pinnacle Team has been very good, for over a decade now. In Particular, their trouble shooting skills and speed of response to deal with IT related issues has been very efficient and prompt"
Pinnacle
2018-08-12T12:43:58+04:00
Sunil Balasubramanyam
Finance Analyst - EMI Music Arabia
https://pinnacledxb.com/testimonials/home-testimonial-02/
"We, ITR Middle East FZCO, Jebel Ali, Dubai, UAE, are in Partnership with Pinnacle for our ERP System since 2008, our experience with Pinnacle is Great in the areas of Software Solutions, support and quick attention to trouble shooting. They have taken much initiative to solve our Customized solutions in running our business in a much faster and effective way. Since we are happy with the team and the product; we are now upgrading the product for more convenient, faster and effective solutions for our line of business".
Pinnacle
2018-08-13T10:55:23+04:00
P. C. Roy
Finance Manager - ITR Middle East FZCO
https://pinnacledxb.com/testimonials/usco-itr/
"Getting my data backed up is becoming more and more important given the amount of video footage, I have been recording for my online sales programs. I love the fact that Pinnacle Team came over listened, understood and provided me with a backup to ensure all is under control!
Pinnacle
2018-08-13T11:02:53+04:00
Ramez Helou
Founder & CEO - The Academy for sales Excellence Management Consultancy
https://pinnacledxb.com/testimonials/the-academy-for-sales/
"We would like to thank Pinnacle for the excellence service they have provided us over the year. They always take time to understand what we are trying to achieve and are helpful, patient and responsive. Pinnacle and the service they provide have become an integral part of our business operations. By selecting Pinnacle as our IT partner, our firm has been able to effectively utilize technologies that substantially increase our productivity, allowing us to better serve our clients and keeps us ahead of the competition."
Pinnacle
2018-08-13T11:14:49+04:00
Niousha Ehsan
Managing Director - Link Viva
https://pinnacledxb.com/testimonials/link-viva/
"We used to have regular issues with our IT Infrastructure. Signing and Annual Support Contract with Pinnacle, our issues resolved within 24 hours and the issues have dropped drastically resulting into smooth and reduced downtime."
Pinnacle
2018-08-13T11:17:21+04:00
Ganesh Iyer
Marketing Partner - FLC Marketing
https://pinnacledxb.com/testimonials/flc-marketing/
"I am proud to personally recommend the services of Pinnacle to organizations seeking a top-notch provider who can quickly and efficiently, deploy an effective solution. They were extremely easy to work with in all aspects while providing us with a call center solution. They have shown their excellence in delivering promises what we have made to our valued customers and maintained the standards of quality".
Pinnacle
2018-08-13T12:07:31+04:00
Joshi Tekraj
IT Manager - Indigo Airlines
https://pinnacledxb.com/testimonials/joshi-tekraj/
"Our experience with Pinnacle has been great in the areas of Software Solutions, support and quick attention to trouble shooting. They have taken much initiative in solving our customized solutions and running our business in a much faster and effective way. Since we are happy with the team and the product, we have upgraded the product to a more convenient, faster and effective solution for our line of business".
Pinnacle
2018-08-13T12:09:12+04:00
P. C. Roy
Finance Manager, ITR Middle East FZCO
https://pinnacledxb.com/testimonials/p-c-roy/
"We used to have regular issues with our IT Infrastructure. Signing an Annual Support Contract with Pinnacle, our issues are resolved within 24 hours and the issues have dropped drastically resulting into smooth and reduced downtime".
Pinnacle
2018-08-13T12:10:11+04:00
Ganesh lyer
Managing Partner – FLC
https://pinnacledxb.com/testimonials/ganesh-lyer/
"Pinnacle has the technical expertise and mindshare we needed coupled with flexibility in the level of support for software solutions. They are quite responsive, prioritizing important issues that arise and dealing with them quickly and effectively".
Pinnacle
2018-08-13T12:10:58+04:00
Jubin
IT Manager – Kenz
https://pinnacledxb.com/testimonials/jubin/
"When it came to our computer system, we were more than willing to find a qualified system integrator to provide us with the right solutions and handle it for us. Since we didn't have the need for a full-time person, Pinnacle was a perfect fit! They reduce so much of our administrative headache of running a business because they fix problems quickly and efficiently and maintain our network so that we have fewer issues. The peace of mind we have because of their work is something I would recommend to anyone!"
Pinnacle
2018-08-13T12:11:46+04:00
Rajesh Babu
HR and Administration Manager
https://pinnacledxb.com/testimonials/rajesh-babu/
"IFFCO has had a strong association with Pinnacle, primarily in the area of providing resources for Application support. We have always found the resources of Pinnacle very committed. There is also a very high flexibility of Pinnacle in their approach to a customer. They continue to remain an IT Services provider to IFFCO and we recommend them for their long term and flexible approach."
Pinnacle
2018-08-13T12:12:40+04:00
Joydeep Roy
Director of IT - IFFCO
https://pinnacledxb.com/testimonials/joydeep-roy-2/
"I probably wouldn't have used Pinnacle if it wasn't for the knowledge, promptness and expertise in the products we use from them. They evaluated our existing solutions, initiated a master plan to incrementally improve our system and implemented its installation in relatively painless steps"
Pinnacle
2018-08-13T12:13:20+04:00
Arif Mohammad
IT Manager, Culligan
https://pinnacledxb.com/testimonials/arif-mohammad/
"Pinnacle Smart Technologies sets the bar very high in quality of product, service and pricing. They strive to re-invent themselves to keep pace with the changes and advancements in technology. I can always count on my account manager to provide me with good solutions I need at any point of time".
Pinnacle
2018-08-13T12:17:06+04:00
Ajeesh Chandran
IT Manager - Promise Insure
https://pinnacledxb.com/testimonials/ajeesh-chandran/
“The knowledge, experience and persistence shown by staff of Pinnacle Computer Systems enabled us to overcome the time tribulations of our deal and get to the finish line in time. They are truly experts in software and IT services. We highly recommend Pinnacle Computer Systems, and would gladly use them again in the future projects. ”
Pinnacle
2018-08-13T12:37:08+04:00
Dubai Air Navigation Services
https://pinnacledxb.com/testimonials/184/
“I’m very impressed with Pinnacle team (family). Your staff is quite competent, very responsive and well-organized! Pinnacle team performed exceedingly well and in a proactive manner during the project and delivered all required services on time without adverse business impact. Thanks again for your cooperation.”
Pinnacle
2018-08-13T12:44:51+04:00
Mahir Ciftcibasi
TMEA Regional IT Leader - Turkey, Middle East and Africa, Dupont
https://pinnacledxb.com/testimonials/195/
"With reference to the installation, cabling and hardware implementation at the office of Cartalyst Solutions, Aroma & Spice Catering Services LLC at DIP2 Pinnacle Team came in well prepared and worked on every bit of detail and ensured that they went above and beyond in every way."
Pinnacle
2018-08-13T15:14:05+04:00
Bobby Kapoor
Chef Partner - Cartalyst Solutions/Aroma & Spice Catering LLC
https://pinnacledxb.com/testimonials/bobby-kapoor/
"Thank you for your Outstanding Leadership & Project Management. Despite challenging timeline and many deliverables, Pinnacle team remained flexible to accommodate the needs of our business. Thank you for driving operational excellence, partnering with us to make interactions easier and delivering solutions together"
Pinnacle
2019-01-31T12:49:42+04:00
Gaffar Riayaz
IT Manager, Majan Printing and Packaging Company LLC, Ras Al Khaimah
https://pinnacledxb.com/testimonials/gaffar-riayaz/
"We are highly impressed with the quality of IT support from Pinnacle over the years. Their skills in project implementation and responsiveness in after-sales support is outstanding. Wishing Pinnacle continued success."
Pinnacle
2019-01-31T12:57:24+04:00
Rinesh Rathnakumar
IT Manager, Seven Seas Steel Industries LLC
https://pinnacledxb.com/testimonials/rinesh-rathnakumar/
" I have found Pinnacle to be very easy to work with, flexible to accommodate our varied requirements. Their SAP Sales and Support team is reliable and dependable, knowledgeable about our Automotive industry. Pinnacle’s long-standing expertise, for over two decades, in ERP and IT Infrastructure solutions made it easy for us to choose them."
Pinnacle
2019-07-24T13:52:42+04:00
Sunil K Menon
Chief Financial Officer, Livonia International
https://pinnacledxb.com/testimonials/sunil-k-menon/
"Pinnacle’s 27 years in UAE with a large customer base, gives us great comfort to trust our IT with them. We have found them extremely easy to deal with."
Pinnacle
2021-12-29T10:23:21+04:00
Fazil V Shaik
IT In-Charge, AMEA Power
https://pinnacledxb.com/testimonials/fazil-v-shaik/
"Pinnacle has grown with us over the last decade or more, being flexible to our unique requirements, ensuring projects are well implemented with least interruption to business."
Pinnacle
2021-12-29T10:30:33+04:00
Manager,
DANWAY Electrical & Mechanical Engineering LLC
https://pinnacledxb.com/testimonials/danway/
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Pinnacle
