The Shattaf Group Case Study

The Shattaf Group, one of the leading business groups in UAE with extensive interests in the fields as diverse as Steel Manufacturing and Trading, Finance & Money Exchange, Jewellery Retail and Real Estate, selected 3i Infotech’s ORION ERP with implementation partner as Pinnacle Computer Systems LLC.

Shattaf Steel Industries is the flagship company under Shattaf Group of Companies; a long trusted name in the UAE having varied business interests. The Company has been in operation since the last 27 years. They import reinforcement steel from Turkey and Qatar, of all sizes, directly from the manufacturers to ensure quality and timely deliveries. The group also manufactures deformed steel bars, round plain bars and flat bars of all sizes in their rolling mill with an installed capacity of 5000 TPM. Keeping in mind the increasing demand for manufactured steel in the local and GCC markets they are expanding the manufacturing capacity from the present installed capacity of 45,000 tons to 110,000 tons per annum, of long and flat products. As part of the endeavor to deliver quality steel and extended services to the construction industry, Shattaf Steel has decided to have a strong backend system to support their business processes. After a rigorous evaluation process, Shattaf Group decided to go with ORION ERP with Pinnacle as the Implementation partner.

Pinnacle Computer Systems LLC, established in 1995, caters to ERP, CRM, Document Management, Facilities Management, Expense Management and related enterprise applications requirements, in addition to being a long-term solution provider in the IT networking and IT support services areas.

Pinnacle has a rich domain understanding of Manufacturing, Contracting, Pharmaceutical, Food& Beverages, Chemical, Trading and Distribution, and other related industries. Pinnacle has the vast experience in integrating diverse technologies and has been providing superior customer support to the corporate world for the past 20 years.

Shattaf group had no hesitation in awarding the project to Pinnacle to implement ORION ERP; the major criterion was the long term experience with ORION ERP implementations and the large number of successfully completed ORION ERP projects in UAE.

ORION ERP is a functionally rich, integrated enterprise-wide information solution that can be deployed across a large number of platforms. A highly scalable and technologically superior system, ORION ERP enables you to integrate all areas of your businesses and increase operational efficiencies across the enterprise. It helps you boost customer satisfaction through better control over costs and enhanced profitability.

ORION optimizes the business processes more than any other solution, and ensures faster returns on deployment. ORION empowers a 360 degree view by truly integrating critical business functions across the enterprise – Supplier Management, Customer Management, Operations management, ERP Finance and more.