Unified Communication

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Unified Communications Dubai

Every enterprise or business will rely on an efficient communication solution that will help employees communicate faster to fulfil all their business tasks. An Integration form of a communication system best suits an enterprise to communication smarter and quicker. A unified communication system best suits an enterprise of every kind since the communication backbone is integrated, fast and efficient. Dubai has been transformed into an internet city wherein enterprises and businesses heavily rely on an enterprise communication solution to interact with their employees or fulfill specific business purposes.

Having known that scenario, its advisable to install a unified communication system for your business in Dubai. Enterprises known to have an efficient communication system perform better than their competitors. A unified communication system is best suited for an efficient communication system for business in Dubai. Once a business has installed a unified communication solution they need not worry about any communication hindrances since we ensure that we provide a completely flawless communication system.

At Pinnacle, we ensure our unified communication systems are integrated and possess all the core features to ensure an efficient enterprise communication solution is built that’s capable of exchanging messages faster & smarter. We understand that businesses are often burdened with loads of commitments, projects, meetings and deadlines and hence they do not have the time and skillset to design their own communication system. Hence we initially study the business requirements and install a unified communication system that’s well suited for your enterprise. At Pinnacle, we offer a wide range of globally aligned services to support all of your unified communications Dubai needs, so you can focus on core competencies.


As mentioned, an enterprise constantly relies on an enterprise communication solution for their daily routine of communicating for their business needs. In this fast paced world it’s imperative for employees in their enterprise to adhere to a unified (integrated) communications system to collaborate for the success of their enterprise. An enterprise is expected to rely on unified communication systems to communicate at a lighting pace. Whether it is through video conferencing, PCs, mobile phones, voicemail, pagers, instant messaging, personal digital assistants or e-mail, communication in an organization must be unified and must flow freely. However, the lack of integration in different communications channels available today can hinder business operations. It is no surprise that inefficient communications can

  • drive customers away if you don’t respond timely and fail to meet deadlines
  • inhibit productivity due to lack of integration within departments
  • slow down business processes, causing significant losses to the bottom line
  • result in missed revenue opportunities due to your failure to react quickly to market changes

IT Support Dubai Solutions

We deliver improved enterprise communication solutions through our standardized IP protocol based collaboration solutions. Our Unified Communications Solutions in Dubai are designed to offer integration and real time communication in an enterprise through the use of standard based Internet Protocol ensuring seamless transmission of voice, video and data over a single network. Our enterprise communication solutions in Dubai through the use of integration systems are timeless in delivering information efficiently. As one of the top IT Infrastructure Dubai companies, we are highly skilled in the integration of voice, instant messaging, audio, mobility, desktop sharing, video conferencing, data sharing, call control and speech recognition, and fixed-mobile convergence with other non-real-time communication services, which include unified messaging, such as fax, email, integrated voicemail, and SMS.

Integrated Communications

Leveraging our highly robust IP framework and the evolving set of technology, our unified communications and collaboration solutions deliver outstanding performance and capabilities for the communications needs of your enterprise, helping optimize business processes, increase productivity, reduce latency, eliminate dependence on device and media, and enhance user experience.

The Pinnacle Collaboration Solutions, comprising software and hardware products, are designed to

  • interoperate with a range of applications
  • unify human-device communications
  • reduce configuration and maintenance needs
  • help you use your network as a smart platform for secure and efficient communications for the efficient running of your business

Secure IT Support Dubai Solutions

A Unified Communication Solutions in Dubai while facilitate faster, smarter and efficient means of communication that’s vital for any enterprise. Implementation of a unified communication system in your enterprise coupled with an intelligent IT Infrastructure makes information highly secure and easily accessible. With Pinnacle’s easy-to-use Unified Communications solutions, your company in Dubai has the ability to get immediate access to information on demand, providing your staff with a personalized yet timely way of communicating and enabling them to interact with virtual teams around the globe.

What’s more, this new way of enterprise communication is much more than just a telephony solutions that helps you manage interactions in real time even while on the go, so you can streamline key business processes and achieve better customer responsiveness and unprecedented levels of collaboration. The strategic IT infrastructure support investment is designed to bring together security, data, voice, video, and mobility into a single, intelligent communications platform that is compliant with your business processes and tools and can help make your enterprise more agile and competitive.


  • “The knowledge, experience and persistence shown by staff of Pinnacle Computer Systems enabled us to overcome the time tribulations of our deal and get to the finish line in time. They are truly experts in software and IT services. We highly recommend Pinnacle Computer Systems, and would gladly use them again in the future projects. ”

    Dubai Air Navigation Services
  • “IT Infrastructure of EMI Music Arabia is outsourced and managed by Pinnacle Computer Systems since 2004. Our experience with Pinnacle Team has been very good, for over a decade now. In Particular, their trouble shooting skills and speed of response to deal with IT related issues has been very efficient and prompt"

    Sunil BalasubramanyamFinance Analyst - EMI Music Arabia
  • “I’m very impressed with Pinnacle team (family). Your staff is quite competent, very responsive and well-organized! Pinnacle team performed exceedingly well and in a proactive manner during the project and delivered all required services on time without adverse business impact. Thanks again for your cooperation.”

    Mahir CiftcibasiTMEA Regional IT Leader - Turkey, Middle East and Africa, Dupont
  • "Pinnacle has a long association with IFFCO primarily in the area of providing resources for Application support. We have always seen that resources from Pinnacle are very committed. Also there is a very high flexibility of Pinnacle in their approach to Customer. They remain an IT Services provider to IFFCO and we recommend them for their long term and flexible approach."

    Joydeep RoyDIrector IT - IFFCO
  • "We, ITR Middle East FZCO, Jebel Ali, Dubai, UAE, are in Partnership with Pinnacle for our ERP System since 2008, our experience with Pinnacle is Great in the areas of Software Solutions, support and quick attention to trouble shooting. They have taken much initiative to solve our Customized solutions in running our business in a much faster and effective way. Since we are happy with the team and the product; we are now upgrading the product for more convenient, faster and effective solutions for our line of business".

    P. C. RoyFinance Manager - ITR Middle East FZCO
  • "Getting my data backed up is becoming more and more important given the amount of video footage, I have been recording for my online sales programs. I love the fact that Pinnacle Team came over listened, understood and provided me with a backup to ensure all is under control! I highly recommend Pinnacle as the partner of choice for your IT and Software Solutions."

    Ramez HelouFounder & CEO - The Academy for sales Excellence Management Consultancy
  • "We would like to thank Pinnacle for the excellence service they have provided us over the year. They always take time to understand what we are trying to achieve and are helpful, patient and responsive. Pinnacle and the service they provide have become an integral part of our business operations. By selecting Pinnacle as our IT partner, our firm has been able to effectively utilize technologies that substantially increase our productivity, allowing us to better  serve our clients and keeps us ahead of the competition."

    Niousha EhsanManaging Director - Link Viva
  • "We used to have regular issues with our IT Infrastructure. Signing and Annual Support Contract with Pinnacle, our issues resolved within 24 hours and the issues have dropped drastically resulting into smooth and reduced downtime."

    Ganesh IyerMarketing Partner - FLC Marketing
  • "With reference to the installation, cabling and hardware implementation at the office of Cartalyst Solutions, Aroma & Spice Catering Services LLC at DIP2 Pinnacle Team came in well prepared and worked on every bit of detail and ensured that they went above and beyond in every way."

    Bobby KapoorChef Partner - Cartalyst Solutions/Aroma & Spice Catering LLC
  • "I am proud to personally recommend the services of Pinnacle to organizations seeking a top-notch provider who can quickly and efficiently, deploy an effective solution. They were extremely easy to work with in all aspects while providing us with a call center solution. They have shown their excellence in delivering promises what we have made to our valued customers and maintained the standards of quality".

    Joshi TekrajIT Manager - Indigo Airlines





ball-457334_1280Servers must always be up and running for the smooth functioning of your business online. The downtime of servers can be a cause for great concern for an organization. However, annual maintenance can save you headache of successive halts. At Pinnacle, we offer annual maintenance Dubai services and take responsibility of ensuring that your server and IT equipment continue to run efficiently and deliver quality performance all the time.

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