IT Infrastructure

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THE IMPORTANCE OF HAVING THE RIGHT IT INFRASTRUCTURE IN DUBAI

Every Business in Dubai relies on the internet to communicate or fulfill their business tasks. An Efficient internet or a communication network is established only after a strong IT Infrastructure has been formed. In addition to this notion business applications need to be constantly supported by an IT Infrastructure system. Take the example of one the most popular software for every business – ERP Software Dubai. An IT Infrastructure system and an ERP software are strongly correlated in the business arena.

At Pinnacle, our service of providing an IT Infrastructure solution to a business is one of the best of its kind. We have been relied on to provide quality IT Infrastructure services at Dubai. We have earned the trust for being one of the best IT Infrastructure Solution providers in Dubai through the appreciation and feedback from our clients. Our IT Infrastructure package comprises of network solutions, telephony and messaging systems, storage solutions, backup and disaster recovery solutions, IT Security, structured cabling systems and data centers. We offer some of the region’s leading industries with IT hardware and network solutions, and are trusted to deliver service excellence across enterprise infrastructure requirements. From turnkey projects for multi-vendor/multi-platform WANs to high-availability and reliable disaster recovery, our expertise ensures that your IT infrastructure in Dubai is robust enough to handle your business’s most critical IT requirements.

OUR IT INFRASTRCUTURE SERVICES IN DUBAI

Network, and Wireless Solutions: Planning, design, implementation and management of multi-vendor and multi-platform LAN/WAN infrastructures, as well as internal and external wireless networks

Telephony and Messaging Systems: Planning, design and integration of multi-vender Unified Communication solutions including corporate cloud based and on-premise email solutions

Virtualization, Storage, Cloud: Storage solutions ranging from Network Attached Storage (NAS) to Storage Area Networks (SANs) solutions. Server consolidation and High availability using the server Virtualization technology. Simplified management, enhanced security, and better productivity through Desktop virtualization. SAS, PAAS options with secure Cloud options

Backup, Disaster Recovery and Business continuity Planning Solution: High availability of critical data and systems are achieved by efficient design and implementation of the backup systems and proactive disaster recovery solutions.

Structured Cabling, Data Centers and Security Systems: Structured cabling, data center design and implementation, power and environmental control systems, security and access control (CCTV, Biometric, IP cameras)

Information security: Planning, Design, Implementation and maintenance of Network and Data Security solutions including Penetration tests.

“IT Infrastructure of EMI Music Arabia is outsourced and managed by Pinnacle Computer Systems since 2004. Our experience with Pinnacle Team has been very good, for over a decade now. In Particular, their trouble shooting skills and speed of response to deal with IT related issues has been very efficient and prompt"

Sunil Balasubramanyam

Finance Analyst - EMI Music Arabia

2018-08-12T12:43:58+00:00

Sunil Balasubramanyam

Finance Analyst - EMI Music Arabia

“IT Infrastructure of EMI Music Arabia is outsourced and managed by Pinnacle Computer Systems since 2004. Our experience with Pinnacle Team has been very good, for over a decade now. In Particular, their trouble shooting skills and speed of response to deal with IT related issues has been very efficient and prompt"
"Pinnacle Smart Technologies sets the bar very high in quality of product, service and pricing. They strive to re-invent themselves to keep pace with the changes and advancements in technology. I can always count on my account manager to provide me with good solutions I need at any point of time".

Ajeesh Chandran

IT Manager - Promise Insure

2018-08-13T12:17:06+00:00

Ajeesh Chandran

IT Manager - Promise Insure

"Pinnacle Smart Technologies sets the bar very high in quality of product, service and pricing. They strive to re-invent themselves to keep pace with the changes and advancements in technology. I can always count on my account manager to provide me with good solutions I need at any point of time".
"I probably wouldn't have used Pinnacle if it wasn't for the knowledge, promptness and expertise in the products we use from them. They evaluated our existing solutions, initiated a master plan to incrementally improve our system and implemented its installation in relatively painless steps"

Arif Mohammad

IT Manager, Culligan

2018-08-13T12:13:20+00:00

Arif Mohammad

IT Manager, Culligan

"I probably wouldn't have used Pinnacle if it wasn't for the knowledge, promptness and expertise in the products we use from them. They evaluated our existing solutions, initiated a master plan to incrementally improve our system and implemented its installation in relatively painless steps"
"IFFCO has had a strong association with Pinnacle, primarily in the area of providing resources for Application support. We have always found the resources of Pinnacle very committed. There is also a very high flexibility of Pinnacle in their approach to a customer. They continue to remain an IT Services provider to IFFCO and we recommend them for their long term and flexible approach."

Joydeep Roy

Director of IT - IFFCO

2018-08-13T12:12:40+00:00

Joydeep Roy

Director of IT - IFFCO

"IFFCO has had a strong association with Pinnacle, primarily in the area of providing resources for Application support. We have always found the resources of Pinnacle very committed. There is also a very high flexibility of Pinnacle in their approach to a customer. They continue to remain an IT Services provider to IFFCO and we recommend them for their long term and flexible approach."
"When it came to our computer system, we were more than willing to find a qualified system integrator to provide us with the right solutions and handle it for us. Since we didn't have the need for a full-time person, Pinnacle was a perfect fit! They reduce so much of our administrative headache of running a business because they fix problems quickly and efficiently and maintain our network so that we have fewer issues. The peace of mind we have because of their work is something I would recommend to anyone!"

Rajesh Babu

HR and Administration Manager

2018-08-13T12:11:46+00:00

Rajesh Babu

HR and Administration Manager

"When it came to our computer system, we were more than willing to find a qualified system integrator to provide us with the right solutions and handle it for us. Since we didn't have the need for a full-time person, Pinnacle was a perfect fit! They reduce so much of our administrative headache of running a business because they fix problems quickly and efficiently and maintain our network so that we have fewer issues. The peace of mind we have because of their work is something I would recommend to anyone!"
"Pinnacle has the technical expertise and mindshare we needed coupled with flexibility in the level of support for software solutions. They are quite responsive, prioritizing important issues that arise and dealing with them quickly and effectively".

Jubin

IT Manager – Kenz

2018-08-13T12:10:58+00:00

Jubin

IT Manager – Kenz

"Pinnacle has the technical expertise and mindshare we needed coupled with flexibility in the level of support for software solutions. They are quite responsive, prioritizing important issues that arise and dealing with them quickly and effectively".
"We used to have regular issues with our IT Infrastructure. Signing an Annual Support Contract with Pinnacle, our issues are resolved within 24 hours and the issues have dropped drastically resulting into smooth and reduced downtime".

Ganesh lyer

Managing Partner – FLC

2018-08-13T12:10:11+00:00

Ganesh lyer

Managing Partner – FLC

"We used to have regular issues with our IT Infrastructure. Signing an Annual Support Contract with Pinnacle, our issues are resolved within 24 hours and the issues have dropped drastically resulting into smooth and reduced downtime".
"Our experience with Pinnacle has been great in the areas of Software Solutions, support and quick attention to trouble shooting. They have taken much initiative in solving our customized solutions and running our business in a much faster and effective way. Since we are happy with the team and the product, we have upgraded the product to a more convenient, faster and effective solution for our line of business".

P. C. Roy

Finance Manager, ITR Middle East FZCO

2018-08-13T12:09:12+00:00

P. C. Roy

Finance Manager, ITR Middle East FZCO

"Our experience with Pinnacle has been great in the areas of Software Solutions, support and quick attention to trouble shooting. They have taken much initiative in solving our customized solutions and running our business in a much faster and effective way. Since we are happy with the team and the product, we have upgraded the product to a more convenient, faster and effective solution for our line of business".
"I am proud to personally recommend the services of Pinnacle to organizations seeking a top-notch provider who can quickly and efficiently, deploy an effective solution. They were extremely easy to work with in all aspects while providing us with a call center solution. They have shown their excellence in delivering promises what we have made to our valued customers and maintained the standards of quality".

Joshi Tekraj

IT Manager - Indigo Airlines

2018-08-13T12:07:31+00:00

Joshi Tekraj

IT Manager - Indigo Airlines

"I am proud to personally recommend the services of Pinnacle to organizations seeking a top-notch provider who can quickly and efficiently, deploy an effective solution. They were extremely easy to work with in all aspects while providing us with a call center solution. They have shown their excellence in delivering promises what we have made to our valued customers and maintained the standards of quality".
"With reference to the installation, cabling and hardware implementation at the office of Cartalyst Solutions, Aroma & Spice Catering Services LLC at DIP2 Pinnacle Team came in well prepared and worked on every bit of detail and ensured that they went above and beyond in every way."

Bobby Kapoor

Chef Partner - Cartalyst Solutions/Aroma & Spice Catering LLC

2018-08-13T15:14:05+00:00

Bobby Kapoor

Chef Partner - Cartalyst Solutions/Aroma & Spice Catering LLC

"With reference to the installation, cabling and hardware implementation at the office of Cartalyst Solutions, Aroma & Spice Catering Services LLC at DIP2 Pinnacle Team came in well prepared and worked on every bit of detail and ensured that they went above and beyond in every way."
"We used to have regular issues with our IT Infrastructure. Signing and Annual Support Contract with Pinnacle, our issues resolved within 24 hours and the issues have dropped drastically resulting into smooth and reduced downtime."

Ganesh Iyer

Marketing Partner - FLC Marketing

2018-08-13T11:17:21+00:00

Ganesh Iyer

Marketing Partner - FLC Marketing

"We used to have regular issues with our IT Infrastructure. Signing and Annual Support Contract with Pinnacle, our issues resolved within 24 hours and the issues have dropped drastically resulting into smooth and reduced downtime."
"We would like to thank Pinnacle for the excellence service they have provided us over the year. They always take time to understand what we are trying to achieve and are helpful, patient and responsive. Pinnacle and the service they provide have become an integral part of our business operations. By selecting Pinnacle as our IT partner, our firm has been able to effectively utilize technologies that substantially increase our productivity, allowing us to better  serve our clients and keeps us ahead of the competition."

Niousha Ehsan

Managing Director - Link Viva

2018-08-13T11:14:49+00:00

Niousha Ehsan

Managing Director - Link Viva

"We would like to thank Pinnacle for the excellence service they have provided us over the year. They always take time to understand what we are trying to achieve and are helpful, patient and responsive. Pinnacle and the service they provide have become an integral part of our business operations. By selecting Pinnacle as our IT partner, our firm has been able to effectively utilize technologies that substantially increase our productivity, allowing us to better  serve our clients and keeps us ahead of the competition."
"Getting my data backed up is becoming more and more important given the amount of video footage, I have been recording for my online sales programs. I love the fact that Pinnacle Team came over listened, understood and provided me with a backup to ensure all is under control!

Ramez Helou

Founder & CEO - The Academy for sales Excellence Management Consultancy

2018-08-13T11:02:53+00:00

Ramez Helou

Founder & CEO - The Academy for sales Excellence Management Consultancy

"Getting my data backed up is becoming more and more important given the amount of video footage, I have been recording for my online sales programs. I love the fact that Pinnacle Team came over listened, understood and provided me with a backup to ensure all is under control!
"We, ITR Middle East FZCO, Jebel Ali, Dubai, UAE, are in Partnership with Pinnacle for our ERP System since 2008, our experience with Pinnacle is Great in the areas of Software Solutions, support and quick attention to trouble shooting. They have taken much initiative to solve our Customized solutions in running our business in a much faster and effective way. Since we are happy with the team and the product; we are now upgrading the product for more convenient, faster and effective solutions for our line of business".

P. C. Roy

Finance Manager - ITR Middle East FZCO

 

2018-08-13T10:55:23+00:00

P. C. Roy

Finance Manager - ITR Middle East FZCO

 

"We, ITR Middle East FZCO, Jebel Ali, Dubai, UAE, are in Partnership with Pinnacle for our ERP System since 2008, our experience with Pinnacle is Great in the areas of Software Solutions, support and quick attention to trouble shooting. They have taken much initiative to solve our Customized solutions in running our business in a much faster and effective way. Since we are happy with the team and the product; we are now upgrading the product for more convenient, faster and effective solutions for our line of business".
“I’m very impressed with Pinnacle team (family). Your staff is quite competent, very responsive and well-organized! Pinnacle team performed exceedingly well and in a proactive manner during the project and delivered all required services on time without adverse business impact. Thanks again for your cooperation.”

Mahir Ciftcibasi

TMEA Regional IT Leader - Turkey, Middle East and Africa, Dupont

2018-08-13T12:44:51+00:00

Mahir Ciftcibasi

TMEA Regional IT Leader - Turkey, Middle East and Africa, Dupont

“I’m very impressed with Pinnacle team (family). Your staff is quite competent, very responsive and well-organized! Pinnacle team performed exceedingly well and in a proactive manner during the project and delivered all required services on time without adverse business impact. Thanks again for your cooperation.”
“The knowledge, experience and persistence shown by staff of Pinnacle Computer Systems enabled us to overcome the time tribulations of our deal and get to the finish line in time. They are truly experts in software and IT services. We highly recommend Pinnacle Computer Systems, and would gladly use them again in the future projects. ”

Dubai Air Navigation Services

2018-08-13T12:37:08+00:00

Dubai Air Navigation Services

“The knowledge, experience and persistence shown by staff of Pinnacle Computer Systems enabled us to overcome the time tribulations of our deal and get to the finish line in time. They are truly experts in software and IT services. We highly recommend Pinnacle Computer Systems, and would gladly use them again in the future projects. ”