Managed Services

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IT is the backbone of businesses today, with more and more enterprises jumping on the bandwagon to make the most of technology to derive benefits in terms of business growth. Fast-paced developments require most businesses to depend on IT outsourcing Dubai specialists to manage their ICT environment.

At Pinnacle, we have decades of IT support and managed service experience and rich technology know-how to manage technology operations across all platforms. As the undisputed leader in the managed IT industry, Pinnacle specializes in
  • Infrastructure management
  • Internet Datacenter and Managed Hosting
  • Cloud computing
  • Managed Security
  • Business Applications (SAP, Salesforce, Orion)
  • Disaster Recovery
  • Patch management
  • IT Security, monitoring, alerts
  • Data backup for different client devices, including laptops, desktops, servers, storage solutions, networks and applications.
With best-in-class IT infrastructure in Dubai, we use industry best practices and skilled personnel to address your mission critical projects. Our endeavor is to help reduce capital investment on infrastructure and operational cost, while providing stability and security to enable you to better manage business risks.

As one of the leading IT support Dubai companies, we have a robust Managed Services model that focuses on providing skills, competencies, and support customized to unique customer requirements while also giving you control and flexibility over your IT systems, without having to worry about operational and maintenance cost.

We pride ourselves on our dedicated IT support Dubai and managed services that allow us to take away your headache of managing these resources.

  • Better business operational efficiency
  • Improved ICT system uptime
  • Better user experience/satisfaction
  • Improved employee productivity
  • More savings and lower operational cost
  • Increase in ROI
  • Relief from the headache of recruitment, staff retention, or skill enhancement
  • Reduced time to market
Whatever your business requirements, Pinnacle is best equipped to tailor a service package for you and build a service portfolio that is perfect for you!


With our IT support and managed services, our clients are able to focus on their core competencies while we take care of IT services. Our extensive yet flexible suite of IT support Dubai offerings is designed to support your business objectives and make your life easier.

From individual component technology to a complete network and service infrastructure, we can help you define the precise configuration of services required by you, without any unnecessary add-ons or blanket charge. With a fine-grained library of technologies and rich technological expertise, we can offer you top-class customer-centric services to meet your business goals. Pinnacle takes on the ongoing responsibility for monitoring, managing and problem resolution for the IT systems and functions on behalf of our clients.

Our managed services enable our clients to offload specific IT operations to Pinnacle. Offloading routine infrastructure management to experienced managed services provider like Pinnacle enables you to focus on running your business, with fewer interruptions due to IT issues. It also allows the client to realize the benefits from the latest IT infrastructure Dubai services and technologies, without having to worry about managing or maintaining them.