Annual Maintenance and Support Contracts

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IT Server support contract


A Business functioning online must always ensure that their IT servers are up & smoothly running. Businesses hence always consider maintaining their IT servers as they’re one of the important IT Equipment’s of an organisation.

Due to business commitments enterprises often lack the time & cost to routinely maintain their IT servers. Hence they might be on the risk of facing server failures that might act as a halt for their business.

However, annual maintenance of IT servers can save a business from many successive halts. At Pinnacle, we offer annual maintenance of your IT servers thus ensuring that your servers & other IT Equipment continue to run & deliver quality performance throughout.

If you are a startup, faced with stiff competition from big enterprises, you don’t want to lose out to the competition due to continuous errors or malfunctioning of your IT devices? It is here that you can benefit from annual IT maintenance contracts UAE for IT support contracts in Dubai.

Experience Reflects in Performance

Leverage our decades of IT experience to protect or safeguard your IT equipment and run your business successfully without glitches. As a Pinnacle client, you are entitled to receiving exclusive maintenance and support service provided by IT support contract experts. Our annual maintenance and support contracts ensure efficient working of your server, PC, hardware, router, scanner, printer, storage systems, network systems, and router, among other IT equipment.

Our IT maintenance company contracts Dubai are designed to protect your business interests, making sure your networks and IT equipment give optimal performance all the time.

With us, you have access to professionals in the industry, who are committed to the service of clients while ensuring that you get the most out of your IT investment. We are available 24/7 to resolve complaints raised by clients and offer preventative maintenance as part of the contract.

  • Comprehensive contracts are entitled to replacement or repair of defective components
  • Periodic IT assessment helps us provide a real snapshot of your IT resources
  • Annual maintenance Dubai services are carried out by qualified, experienced, and competent engineers/ technicians
  • Remote support and monitoring ensure that your systems operate at an efficient performance level
  • Use of right software tools and solutions enables us to help you enhance performance and serve your clients better
  • Annual maintenance saves you on costly repairs or replacement later

Other annual maintenance UAE services provided by our experts include investigating, analyzing, assessing, and resolving:

  • Poor computer performance issues
  • Computer freezes/crashes
  • Password Resets
  • Email/virus issues
  • Network Access Issues
  • Network Connectivity Issues
  • Third party software issues

Why Choose Us

The fear of IT infrastructure breakdown keeps many businesses on their tenterhooks. But with Pinnacle’s constant annual maintenance contracts Dubai, you can have a sigh of relief that your IT systems are in safe hands.

We are committed to providing our customers with the highest comprehensive support and service standards.

An ongoing annual support services contract will ensure that you will continue to enjoy the latest upgrades and software enhancements, which are critical to keeping your business operations up and running efficiently. We’ll notify you when your annual support Dubai contract is due for renewal, so that there are no interruptions in your business operations and customer service.



  • “The knowledge, experience and persistence shown by staff of Pinnacle Computer Systems enabled us to overcome the time tribulations of our deal and get to the finish line in time. They are truly experts in software and IT services. We highly recommend Pinnacle Computer Systems, and would gladly use them again in the future projects. ”

    Dubai Air Navigation Services
  • “IT Infrastructure of EMI Music Arabia is outsourced and managed by Pinnacle Computer Systems since 2004. Our experience with Pinnacle Team has been very good, for over a decade now. In Particular, their trouble shooting skills and speed of response to deal with IT related issues has been very efficient and prompt"

    Sunil BalasubramanyamFinance Analyst - EMI Music Arabia
  • “I’m very impressed with Pinnacle team (family). Your staff is quite competent, very responsive and well-organized! Pinnacle team performed exceedingly well and in a proactive manner during the project and delivered all required services on time without adverse business impact. Thanks again for your cooperation.”

    Mahir CiftcibasiTMEA Regional IT Leader - Turkey, Middle East and Africa, Dupont
  • "Pinnacle has a long association with IFFCO primarily in the area of providing resources for Application support. We have always seen that resources from Pinnacle are very committed. Also there is a very high flexibility of Pinnacle in their approach to Customer. They remain an IT Services provider to IFFCO and we recommend them for their long term and flexible approach."

    Joydeep RoyDIrector IT - IFFCO
  • "We, ITR Middle East FZCO, Jebel Ali, Dubai, UAE, are in Partnership with Pinnacle for our ERP System since 2008, our experience with Pinnacle is Great in the areas of Software Solutions, support and quick attention to trouble shooting. They have taken much initiative to solve our Customized solutions in running our business in a much faster and effective way. Since we are happy with the team and the product; we are now upgrading the product for more convenient, faster and effective solutions for our line of business".

    P. C. RoyFinance Manager - ITR Middle East FZCO
  • "Getting my data backed up is becoming more and more important given the amount of video footage, I have been recording for my online sales programs. I love the fact that Pinnacle Team came over listened, understood and provided me with a backup to ensure all is under control! I highly recommend Pinnacle as the partner of choice for your IT and Software Solutions."

    Ramez HelouFounder & CEO - The Academy for sales Excellence Management Consultancy
  • "We would like to thank Pinnacle for the excellence service they have provided us over the year. They always take time to understand what we are trying to achieve and are helpful, patient and responsive. Pinnacle and the service they provide have become an integral part of our business operations. By selecting Pinnacle as our IT partner, our firm has been able to effectively utilize technologies that substantially increase our productivity, allowing us to better  serve our clients and keeps us ahead of the competition."

    Niousha EhsanManaging Director - Link Viva
  • "We used to have regular issues with our IT Infrastructure. Signing and Annual Support Contract with Pinnacle, our issues resolved within 24 hours and the issues have dropped drastically resulting into smooth and reduced downtime."

    Ganesh IyerMarketing Partner - FLC Marketing
  • "With reference to the installation, cabling and hardware implementation at the office of Cartalyst Solutions, Aroma & Spice Catering Services LLC at DIP2 Pinnacle Team came in well prepared and worked on every bit of detail and ensured that they went above and beyond in every way."

    Bobby KapoorChef Partner - Cartalyst Solutions/Aroma & Spice Catering LLC
  • "I am proud to personally recommend the services of Pinnacle to organizations seeking a top-notch provider who can quickly and efficiently, deploy an effective solution. They were extremely easy to work with in all aspects while providing us with a call center solution. They have shown their excellence in delivering promises what we have made to our valued customers and maintained the standards of quality".

    Joshi TekrajIT Manager - Indigo Airlines


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