AMC Dubai

Home / AMC Dubai




Get FREE expert advice on IT maintenance services at Dubai. Contact us now!

IT Maintenance in Dubai: The Pinnacle Advantage
  • Benefit from our expertise, skills & experience
  • Relieve yourself from stress, cause by difficult IT issues
  • Enjoy an increase in productivity by eliminating system failures
  • Experience a better staff compatibility & constant support
  • Take advantage of our flexible IT Contracts

We offer Remote or Onsite, IT Support Services in Dubai.

Benefits of IT Remote Support Services in Dubai
  • Allows us to manage & fix your issues from any location
  • We solve your Issues faster, by eliminating time-consuming commutes
  • You can reduce your costs by omitting on-site visit charges
  • No disruptions to your routine operations, as we work behind the scenes
  • We are flexible and always at your service, 24/7
  • Monitor our work-in-progress with our exceptional communication skills
  • We collaborate easily with your tech as well as non-tech executives
  • Keep your sensitive data protected within your own secured Firewall.
Benefits of IT Onsite Support Services in Dubai
  • Deal with many hardware problems that are remotely inaccessible
  • We can personally train your executives to deal with recurring tech issues
  • We help you diagnose and avoid future problems with closer inspections
  • We initiate routine check-ups and maintenance
  • We solve all your IT & networking Issues associated with office relocation

Experts in the field

IT Infrastructure Experts

With a wealth of experience & expertise we possess the caliber to diagnose and deliver solutions efficiently and economically.

Staff Compatibility


We assign you the right IT professional from our resource of experts, helping you maintain long term business relationships.

Flexible Contracts


We offer different types of contracts that suit your requirement. We help you choose the best contract for your business.


Servers must always be up and running for the smooth functioning of your business online. The downtime of servers can be a cause for great concern for an organization. However, annual maintenance can save you headache of successive halts.

At Pinnacle, we offer annual maintenance Dubai services and take responsibility of ensuring that your server and IT equipment continue to run efficiently and deliver quality performance all the time.
If you are a startup, faced with stiff competition from big enterprises, you don’t want to lose out to the competition due to continuous errors or malfunctioning of your IT devices? It is here that you can benefit from annual maintenance contracts UAE for IT support.


We alternatively address the problem through remote service. In case if time is a constraint businesses can avail of this service.

Experience and trust reflected through Performance

Our decades of IT service towards businesses in Dubai, experts with a vast knowledge base and the ability to empathize with the client have helped us become sacrosanct in the field of IT maintenance. When it comes to annual maintenance contracts, our clients are entitled to receive quality service as per their convenience through experts in the field of IT service. Our maintenance contract for IT services in Dubai can be one the following:-

    1. Incident Contract: – This is the case where we address an IT issue when there is a need. We are prompt and efficient in this regard.
    2. Monthly Contract: – A contract where we ensure smooth functioning of all your IT equipment on a monthly basis.
    3. Annual Contract: – An annual contract where all the aspects of IT are well reviewed and maintained for further functioning.

We also have contracts based on a frequent basis, ie maybe IT maintenance every two months for the business.


Through the assistance of our IT services, your business can be rest assured about all your IT equipment. We are available 24/7 to resolve complaints that might be in cases critical to the business lifeline.

      • Comprehensive contracts are entitled to replacement or repair of defective components
      • Periodic IT assessment helps us provide a real snapshot of your IT resources
      • Annual maintenance Dubai services are carried out by qualified, experienced, and competent engineers technicians.
      • Remote support and monitoring ensure that your systems operate at an efficient performance level
      • Use of right software tools and solutions enables us to help you enhance performance and serve your clients better
      • Annual maintenance saves you on costly repairs or replacement later

Other annual maintenance UAE services provided by our experts include investigating, analyzing, assessing, and resolving:

      • Poor computer performance issues
      • Computer freezes/crashes
      • Password Resets
      • Email/virus issues
      • Network Access Issues
      • Network Connectivity Issues
      • Third party software issues


  • “The knowledge, experience and persistence shown by staff of Pinnacle Computer Systems enabled us to overcome the time tribulations of our deal and get to the finish line in time. They are truly experts in software and IT services. We highly recommend Pinnacle Computer Systems, and would gladly use them again in the future projects. ”

    Dubai Air Navigation Services
    Dubai Air Navigation Services
  • “IT Infrastructure of EMI Music Arabia is outsourced and managed by Pinnacle Computer Systems since 2004. Our experience with Pinnacle Team has been very good, for over a decade now. In Particular, their trouble shooting skills and speed of response to deal with IT related issues has been very efficient and prompt"

    Sunil Balasubramanyam
    Sunil BalasubramanyamFinance Analyst - EMI Music Arabia
  • “I’m very impressed with Pinnacle team (family). Your staff is quite competent, very responsive and well-organized! Pinnacle team performed exceedingly well and in a proactive manner during the project and delivered all required services on time without adverse business impact. Thanks again for your cooperation.”

    Mahir Ciftcibasi
    Mahir CiftcibasiTMEA Regional IT Leader - Turkey, Middle East and Africa, Dupont
  • "Pinnacle has a long association with IFFCO primarily in the area of providing resources for Application support. We have always seen that resources from Pinnacle are very committed. Also there is a very high flexibility of Pinnacle in their approach to Customer. They remain an IT Services provider to IFFCO and we recommend them for their long term and flexible approach."

    Joydeep Roy
    Joydeep RoyDIrector IT - IFFCO
  • "We, ITR Middle East FZCO, Jebel Ali, Dubai, UAE, are in Partnership with Pinnacle for our ERP System since 2008, our experience with Pinnacle is Great in the areas of Software Solutions, support and quick attention to trouble shooting. They have taken much initiative to solve our Customized solutions in running our business in a much faster and effective way. Since we are happy with the team and the product; we are now upgrading the product for more convenient, faster and effective solutions for our line of business".

    P. C. Roy
    P. C. RoyFinance Manager - ITR Middle East FZCO
  • "Getting my data backed up is becoming more and more important given the amount of video footage, I have been recording for my online sales programs. I love the fact that Pinnacle Team came over listened, understood and provided me with a backup to ensure all is under control! I highly recommend Pinnacle as the partner of choice for your IT and Software Solutions."

    Ramez Helou
    Ramez HelouFounder & CEO - The Academy for sales Excellence Management Consultancy
  • "We would like to thank Pinnacle for the excellence service they have provided us over the year. They always take time to understand what we are trying to achieve and are helpful, patient and responsive. Pinnacle and the service they provide have become an integral part of our business operations. By selecting Pinnacle as our IT partner, our firm has been able to effectively utilize technologies that substantially increase our productivity, allowing us to better  serve our clients and keeps us ahead of the competition."

    Niousha Ehsan
    Niousha EhsanManaging Director - Link Viva
  • "We used to have regular issues with our IT Infrastructure. Signing and Annual Support Contract with Pinnacle, our issues resolved within 24 hours and the issues have dropped drastically resulting into smooth and reduced downtime."

    Ganesh Iyer
    Ganesh IyerMarketing Partner - FLC Marketing
  • "With reference to the installation, cabling and hardware implementation at the office of Cartalyst Solutions, Aroma & Spice Catering Services LLC at DIP2 Pinnacle Team came in well prepared and worked on every bit of detail and ensured that they went above and beyond in every way."

    Bobby Kapoor
    Bobby KapoorChef Partner - Cartalyst Solutions/Aroma & Spice Catering LLC
  • "I am proud to personally recommend the services of Pinnacle to organizations seeking a top-notch provider who can quickly and efficiently, deploy an effective solution. They were extremely easy to work with in all aspects while providing us with a call center solution. They have shown their excellence in delivering promises what we have made to our valued customers and maintained the standards of quality".

    Joshi Tekraj
    Joshi TekrajIT Manager - Indigo Airlines


Contact Us